Your privacy is important. This policy covers XiaoEDen's graphic design services and applies to all clients. All practices are governed by the laws of Sri Lanka.
Overview
This Privacy Policy explains how XiaoEDen collects, uses, and protects your information when you use our graphic design services. Your privacy matters, and we handle your data with care.
Information We Collect
We may collect the following information from clients:
- Name and contact details (email or phone number)
- Project-related information and creative requirements
- Payment details — processed securely via PayHere and other third-party providers
How We Use Your Information
Your information is used exclusively to:
- Communicate about your project
- Deliver design services as agreed
- Process payments securely
- Improve overall service quality
Your data will never be sold or shared with third parties, except where necessary to complete the service.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Your data will not be sold or shared with third parties except where strictly necessary to complete your project.
Confidentiality
All project files and client information are kept strictly confidential. We do not share, reuse, or repurpose your designs without explicit written permission, unless otherwise agreed before the project begins.
Third-Party Services
Payments and certain services may be handled by third-party platforms such as PayHere. These platforms operate under their own privacy policies, and we are not responsible for their individual data practices.
Data Retention
Client data may be stored for record-keeping, future support, or legal purposes, but will not be retained longer than necessary for the purposes it was collected.
Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us directly. We will respond promptly and professionally.
Contact
For questions about this Privacy Policy, please reach out:
Governed by the laws of Sri Lanka.